>Generally we have problems when users leave the program running when they are no longer using it, or if they improperly close their citrix session (click the "x" instead of logging off) and have "hanging" citrix sessions.

We had a user guide for the citrix-based Access databases which told people not to click the "x" button. When the user guide was reviewed for comments, someone asked 'why not get rid of the "x" button?'. I don't believe they answered him.

So why is there an "x" button on the Citrix interface that users must not touch?