>>SNIP
>>>
>>>Aye, I guess I quite often am. But I'm not sure it hasn't happend at other times, whjen, say, just a rogue IE window falls over.
>>
>>But the deeper question to me is why does your system even get 'rogue IE windows' that "fall over".
>>
>>I'm not a big user of the internet, but I've NEVER had an IE window "fall over". And my company's CRM is internet-based and up 99% of the time. I do have accasions where I have 5 or 6 IE windows open and have never had one "fall over" (which I interpret to mean needing Task Manager to 'close' it).
>>
>>cheers
>
>Like I said, it didn't use to happen before I got broadband and then firewalls. Maybe the freebies of SpyBot and ZoneAlarm don't cover some "nasties" that get in and cause mischief, spark off other processses etc.
>
>Maybe it's having different firewalls alive at the same time.
>
>Anyway, I think I'll disable the Dumprep now as I rarely can be bothered to send the info to MS for them to "file" anyway. I've never had a message back suggesting a resolution to my proble, have you? :-)

Actually, I seem to remember more than 1 occasion with an Office (Word or Excel) application that I said to send it and the dialog was updated with a link to a problem description with info on what to do about it.
But otherwise no... it's never happened that I said send the info and then some time later getting a message from MS saying 'thanks for that, and we've made a fix that you can pick up here...'.