Nigel,
>Funnily enough i had this too earlier this week....
Funnily even more is the fact that I'm at a new client today, who had a task for me to fix the exact same problem. Your message saved the day and worked perfectly!
>
>Norton leaves an entry in the registry.
>
>run regedt32.exe
>
>Look in HKEY_CLASSES_ROOT\Outlook.Application\CLSID and find the GUID
>
>then look up that GUID in HKEY_CLASSES_ROOT\Classes
>
>e.g. HKEY_CLASSES_ROOT\CLSID\{0006F03A-0000-0000-C000-000000000046}
>
>under that you will see a key INPROCSERVER32
>
>(HKEY_CLASSES_ROOT\CLSID\{0006F03A-0000-0000-C000-000000000046}\InProcServer32)
>
>my guess is that there is still a symantec pathname entered in the default value
>
>just delete it (so the default value is blank)
>
>hth
>
>n