>>>>>>It may surprise you, but I'm still awaiting the answer from YAG as to what the reasons were.
>>>>>
>>>>>Alan already answered. I consider very impolite from your part keep claiming that he owes you an answer.
>>>>
>>>>I think as a customer, he has the right to demand an answer.
>>>
>>>But Alan already answered. Peter didn't like the answer and maybe it is not what he likes to hear, but it was a complete answer.
>>
>>That's your assesment. Peter has the right to have his question answered to this satisfaction. He is the customer. I'm shocked you disagree.
>
>I disagree with you as well. I don't think we have the right to *demand* anything. Microsoft sold of a product and we purchased it. That doesn't make them our slaves.

I didn't say that, he has the right to demand but not get. Big difference.