Hello Einar,

It sounds familiar :-)

These are my thoughts:
- are you using any third party tools or frameworks (Mere Mortals, StrataFrame, ...) and didn't include them in your setup project?
- are you accessing some (system) protected file / folder in your startup program that the client doesn't have access rights?
- are you creating a hardcoded file (eg: c:\temp\testfile.txt) in a folder / drive that doesn't exist or the client has no access rights?
- ...

HTH

>The subject got your attention huh. Well that is the best subject I can come up with.
>A customer installed my application. He dbl-clicks the icon I provided for him and imediately the Windows error dialog appears, you know the once with the error that has occured and do you want to send it to M$.
>
>So I have him reinstall the app. Same thing. I try to reproduce it on my end with the master CD of the one he is using. I can't reproduce it. Infact I can drag the exe to another folder and run it. It must be some reference that is not there but I should be able to reproduce it.
>Any thoughts on the subject would be appreciated. Please ask more questions that might help me too.
>
>Thanks,
>Einar