Is it run on a Vista box? I think there is something special (sort of shadow copy) when running from the 'program files' directory.

Just another guess ;-)

>Rob,
>Thanks for the reply. I am not using any 3rd party tools for this version and I have verified that all the dlls and supporting files were installed. Infact with this version I can move the exe to the desktop and run it, it does not depend on anything.
>
>The error comes up very quickly, before any of my code it seems. One of the fist things I do is to show a splash screen and the customer does not see the splash screen.
>
>Very very odd.
>
>>Hello Einar,
>>
>>It sounds familiar :-)
>>
>>These are my thoughts:
>>- are you using any third party tools or frameworks (Mere Mortals, StrataFrame, ...) and didn't include them in your setup project?
>>- are you accessing some (system) protected file / folder in your startup program that the client doesn't have access rights?
>>- are you creating a hardcoded file (eg: c:\temp\testfile.txt) in a folder / drive that doesn't exist or the client has no access rights?
>>- ...
>>
>>HTH
>>
>>>The subject got your attention huh. Well that is the best subject I can come up with.
>>>A customer installed my application. He dbl-clicks the icon I provided for him and imediately the Windows error dialog appears, you know the once with the error that has occured and do you want to send it to M$.
>>>
>>>So I have him reinstall the app. Same thing. I try to reproduce it on my end with the master CD of the one he is using. I can't reproduce it. Infact I can drag the exe to another folder and run it. It must be some reference that is not there but I should be able to reproduce it.
>>>Any thoughts on the subject would be appreciated. Please ask more questions that might help me too.
>>>
>>>Thanks,
>>>Einar