>>But, I'm not a good judge of that since I don't call support. I used my first support incident in years last year on behalf of a client. The problem turned out to be a printer driver issue <g> causing data corruption.
>>
>>Tamar
>
>For more than 25 years I have NEVER needed to contact any supplier for technical support, except for a few cases where the documentation was either missing, inadequate or plain wrong. So I really don't understand all this fuzz. Or is it only me?

I've definitely used phone support for other products (including Windows), but not for FoxPro since very early on. In fact, I was on the phone about my digital camera the other day.

Tamar