Jay Johengen
Altamahaw-Ossipee, North Carolina, United States
Environment versions
Network:
Windows 2003 Server
>I've got a user that is running AccPac accounting software and when he attempts to print a report, the Windows installer will pop up and ask for a CD to install features that are on the CD. The strange thing is, the Windows installer refers to MY application instead of AccPac.
>
>How does the Windows installer get my application cross linked with AccPac. The only resolution he has found is to uninstall my application; which is not acceptable.
>
>Any ideas on how to resolve this issue. We've tried to the old re-install of my app, but AccPac is really a pain to uninstall and reinstall, so he is reluctant to do that.
Any OCX or stuff like that? If they are not installed and the app is looking for them, and it was installed using the installer, it will popup that message. Drove us crazy for weeks until we figured it out.
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