Hello, Thank you for contacting Microsoft Customer Service. I understand from your message that you would like to obtain hotfix from Microsoft. Hotfix described in KB article 948528 is included in Service Pack 2. As you already have Service Pack 2, I recommend contacting Microsoft Support Professional. From the information you have provided in your message, I understand that you are located in Australia. You will be best assisted by the Microsoft subsidiary at 13 20 58 or by visiting: http://www.microsoft.com/worldwide/phone/contact.aspx?country=Australia I hope the issue is resolved soon and appreciate your patience in this regard. Thank you, Razeen Microsoft Customer Service Representative If you have any feedback about your Customer Service experience, please send them to my manager, Pramod P.G at http://go.microsoft.com/?linkid=6998852 Please do not forget to indicate the name of my manager in the subject field. From : bbout@[email hidden] Sent : 14 May 2008 04:39:38 UTC To : CNTUS.HOTF.NA.00.EN.TRA.BGL.CS.T01.CUS.00.WB@css.one.microsoft.com Subject : Microsoft Online Customer Service CUSTOMER PROVIDED SYSTEM PROPERTIES Country/Region: Australia Hotfix Article Hotfix ID:948528 Platform:32-bit Operating System (x86) Product language:English PRODUCT VFP 9.0 SP2 - KB 948528"Hotfix described in KB article 948528 is included in Service Pack 2" they say? That came out long ago. I certainly do not intend calling them.