>Hello, > >Thank you for contacting Microsoft Customer Service. > >I understand from your message that you would like to obtain hotfix from Microsoft. > >Hotfix described in KB article 948528 is included in Service Pack 2. > >As you already have Service Pack 2, I recommend contacting Microsoft Support Professional. > >From the information you have provided in your message, I understand that you are located in Australia. You will be best assisted by the Microsoft subsidiary at 13 20 58 or by visiting: > >http://www.microsoft.com/worldwide/phone/contact.aspx?country=Australia > >I hope the issue is resolved soon and appreciate your patience in this regard. > > >Thank you, > >Razeen > >Microsoft Customer Service Representative > >If you have any feedback about your Customer Service experience, please send them to my manager, Pramod P.G at http://go.microsoft.com/?linkid=6998852 Please do not forget to indicate the name of my manager in the subject field. > >From : bbout@[email hidden] >Sent : 14 May 2008 04:39:38 UTC >To : CNTUS.HOTF.NA.00.EN.TRA.BGL.CS.T01.CUS.00.WB@css.one.microsoft.com >Subject : Microsoft Online Customer Service > >CUSTOMER PROVIDED SYSTEM PROPERTIES >Country/Region: Australia > >Hotfix >Article Hotfix ID:948528 >Platform:32-bit Operating System (x86) >Product language:English > >PRODUCT >VFP 9.0 SP2 - KB 948528 >>
Hello, Thank you for contacting Microsoft Customer Service. I understand from your e-mail that you would like to receive a hotfix. Hotfixes are specific for each product and their versions. It is essential to use a Hotfix for a product, which was released for that specific product and version. Microsoft offers Hotfixes on a no-charge basis and I can assist you with the specific Hotfix for your product. However, the information you have sent us this time, is not specific enough to locate the correct Hotfix for your product/issue. Hence, I request you to provide the following information: - The Hotfix article number: (Example- KB895477) - The Service Pack Version: (Service Pack 1, Service Pack 2 etc.) - The platform you are using: (x-64, x-86 etc.) - The affected software: You can search the Hotfix article at: https://support.microsoft.com Please follow the below steps to determine the version of service pack installed on your computer: 1) Click on Start. 2) Click on Run and type winver and you will receive a window that displays information about service pack installed on your computer. once I have the above information, I will be able to assist you further with the Hotfix. I hope the above information is helpful for you. If you need further assistance, please feel free to contact us. Thank you, Have a nice day! Ashutosh Microsoft Customer Service Representative If you have any feedback about your Online Customer Service experience, please send it to my manager, Nivedita Paul, at http://go.microsoft.com/?linkid=6998852 Please do not forget to indicate the name of my manager in the subject field. -------------------------------------------------------------------------------- --- Original Message --- From : wrd@bdsoftware.com Sent : 13 May 2008 04:00:53 UTC To : CNTUS.HOTF.NA.00.EN.TRA.BGL.CS.T01.CUS.00.WB@css.one.microsoft.com Subject : Microsoft Online Customer Service Hotfix Platform:32-bit Operating System (x86) Product language:English PRODUCT FIX: The toolbar on an SDI form is disabled in Visual FoxPro 9.0 Service Pack 2