>Hi,
>
>A customer (overseas) is reporting the C0000005 problem as soon as he starts loading the EXE file. The problem is on some (but not all) computers. The screen shot of the message I got from him says
>
>

>Fatal error: Exception code=C0000005 @ 5/27/08 05:12 PM
>Error log file: C:\Program Files\Common Files\Microsoft\VFP\vfp9rerr.log
>

>
>So far I asked him to delete FOXUSER.DBF and FOXUSER.FPT but that didn't solve the problem.
>
>Do you think that if I ask him to send me the Vfp9rerr.log file the content could be of any help troubleshooting this problem?
>
>Any other suggestions to try?

The contents of that log file certainly couldn't hurt.

There are tons of threads here on C5 problems... you could check the Fox Wiki as well. The most common cause is incorrect or buggy hardware drivers, especially video or printer. If the crashing machines are all one make and model, and the ones that aren't are different makes/models this is most likely the issue.