It looks like they didn't send you the whole error message. As your customer to sent you a screen shot of the error. Also what are the " certain printers" the error is generated on? How they are different from the ones that work w/o problem?
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>A customer sent me an email saying that when they print a report and select certain printers they get this error "Retry, Continue, Quit". How can I duplicate this problem? What could possibly cause it?
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--sb--