>It looks like they didn't send you the whole error message. As your customer to sent you a screen shot of the error. Also what are the " certain printers" the error is generated on? How they are different from the ones that work w/o problem?
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I agree that the information is incomplete. They sent me an email Friday afternoon right before leaving work. I thought I would be able to do some tests before Monday but it looks like I will need more information.
Thank you.
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