>It looks like they didn't send you the whole error message. As your customer to sent you a screen shot of the error. Also what are the " certain printers" the error is generated on? How they are different from the ones that work w/o problem?
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I agree that the information is incomplete. They sent me an email Friday afternoon right before leaving work. I thought I would be able to do some tests before Monday but it looks like I will need more information.
Thank you.
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
"My experience is that as soon as people are old enough to know better, they don't know anything at all." Oscar Wilde
"If a nation values anything more than freedom, it will lose its freedom; and the irony of it is that if it is comfort or money that it values more, it will lose that too." W.Somerset Maugham
