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Overcoming Customer Objections to Lack of MS Support
Message
 
 
To
26/11/2008 09:12:53
General information
Forum:
Visual FoxPro
Category:
Other
Environment versions
Visual FoxPro:
VFP 7 SP1
OS:
Windows XP SP2
Network:
Windows 2003 Server
Database:
Visual FoxPro
Application:
Desktop
Miscellaneous
Thread ID:
01364159
Message ID:
01364183
Views:
20
>>>>>Has anybody developed a good line of patter to overcome customer objections based on Microsoft's announced termination of VFP support in 2014?
>>>>
>>>>Do your customers require MS support?
>>>
>>>No. And we've pointed that out. :-)
>>
>>So what is difference for them between now and than?
>
>None. But I'm not sure they're convinced of that.

In this case they simple don't trust you or your ability to support them in a future. I don't think you can do much about that.
--sb--
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