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Overcoming Customer Objections to Lack of MS Support
Message
From
26/11/2008 10:55:07
Guy Pardoe
Pardoe Development Corporation
Peterborough, New Hampshire, United States
 
General information
Forum:
Visual FoxPro
Category:
Other
Environment versions
Visual FoxPro:
VFP 7 SP1
OS:
Windows XP SP2
Network:
Windows 2003 Server
Database:
Visual FoxPro
Application:
Desktop
Miscellaneous
Thread ID:
01364159
Message ID:
01364211
Views:
16
>>>>>Do your customers require MS support?
>>>>
>>>>No. And we've pointed that out. :-)
>>>
>>>So what is difference for them between now and than?
>>
>>None. But I'm not sure they're convinced of that.
>
>In this case they simple don't trust you or your ability to support them in a future. I don't think you can do much about that.

But also not to be taken so personally...

The reality a business manager must struggle with is: the dwindling pool of talent of VFP expertise as the years go by, balanced against a growing pool of talent for other/newer languages or platforms.

Finding good employees or contractors is a project in and of itself. It's not necessarily the person who is writing a solution right now that worries management. It's.. who will be dealing with it in the future if my guy gets hit by a bus?

Guy
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