>I don't know what you mean by trying "pptp". In the past when customers wanted me to connect using VPN they would give me a link to download/install VPN client. This company just sent me an email with the content of pretty much what I described in my initial message. If you could expand on what do you mean by trying "pptp", I would appreciate it. Thank you for your help.
>
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>>I would try pptp first. Go network connections and click on create new connection. Follow the wizard creating a vpn connection untill you get the place to enter the host. Then you can use the user and password to try and connect.
>>
>>>Hi,
>>>
>>>How would you connect to a remote server if the only instructions you receive are:
>>>
>>>Vpn Host: Vpn1.companyname.com
>>>
>>>User Name: Provided
>>>Password: Provided.
>>>
>>>What confuses me is what to do with the Vpn Host name.
>>>
>>>Thank you in advance for any input.

You need to know what vpn software/hardware they are using so you can use the appropriate client. I use ultra vnc, cisco vpn, and watchguard vpn depending on which one the vpn server uses.