It would be interesting to find out just how many people have ever called MS for support. I've been buying/using their products for 30 years and never found it necessary. Come to think, before the internet, I did make a call....think I was on hold for a couple hours:)

There are all kinds of support forums on the internet, both MS and sites like the UT....Who needs to use a technical support incident??


>For the kind of money they charge they give you 2 or 4 support calls?

>
>>Not sure what you're getting at here. Can you explain?
>>
>>>I looked at the list of benefits of MSDN. One thing that strikes me is the number of technical incidents they offer: 4 or 2. This is a joke!