>Ever since the left-hand pane was changed (just last couple of days?), replies no longer show up under the Replies section in the left-hand pane.

Last night, I added a section on top of the dashboard for the subscription information. I also removed the little icons on the dashboard sections as well as on the subscription panel section. Inside the support area, there hasn't been any other change than that.

Each section of the dashboard and subscription panel as a toogle option to have it opened or not. Could it be it was closed?