>>Ever since the left-hand pane was changed (just last couple of days?), replies no longer show up under the Replies section in the left-hand pane.
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>Last night, I added a section on top of the dashboard for the subscription information. I also removed the little icons on the dashboard sections as well as on the subscription panel section. Inside the support area, there hasn't been any other change than that.
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>Each section of the dashboard and subscription panel as a toogle option to have it opened or not. Could it be it was closed?

No, I clicked on it just to make sure (the arrows were pointing up showing it was expanded, not collapsed). However, it seems to be working again...