>>Hi,
>>
>>I am connected to a customer server via RDT. But the way they set it up is I don't see the Start and Programs buttons. All I see is the following shortcuts on the desktop:
>>
>>My Documents
>>My Computer
>>My Network Places
>>Recycle Bin
>>Internet Explorer.
>>
>>Is there a way to create a command prompt? TIA.
>
>
>You may have to configure your RDT connection - 2nd or 2rd line - see image
>
>Alternatively,
>
>If you can send CTR-ALT-DEL you'll be able to start the task manager. From there you can start a new task
>[ Works with logmein - but I haven't tried via RDT]
Thank you, Gregory. I don't have access to RDT configuration window. The way this customer configured the access is that the RDT is automatically brought up from web access. Using Naomi's suggestion to create a shortcut to CMD.EXE worked.
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
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