The Support Center is optional on Dells, there should be a way to stop it loading on system start which will make that problem go away. I've never yet seen a use for the Dell Support Center.

You might also want to check that the new user that was created is an Administrator.

>Done what you said, he's created a new user which seems fine.
>
>The other error that coming up is:
>
>Script Error: An error has occurred in the script on this page.
>
>Line: 30
>Char: 3
>Error: Error in loading DLL
>Code: 0
>URL: file:///Program%20Files%20(x86)/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js
>
>Do you want to continue running scripts on this page?
>
>Yes No
>
>>>Got a user who occasionally gets the error "User Profile service failed the logon window" when trying to login to Windows 7.Premium
>>>
>>>Dell 1588 2.27Ghz
>>>
>>>
>>>If he reboots the machine a few times he can login.
>>>
>>>He's also getting an error with a dll not loading, something to with a Dell Support Page, Will get the exact error message tomorrow.
>>>
>>>Are these errors serious, I've run some Spyware programs & Registry Mechanic 9.
>>>
>>>He's running Norton 360 I think.
>>>
>>>I've run a SFC /SCANNOW as Administrator
>>
>>You could start with http://support.microsoft.com/kb/947215 - it has a "Fix it" link partway down.
>>
>>If he's using an account user name/password that is known to be good and has not been deleted, it might be a sign of a hard disk or file system problem. He could run CHKDSK in a command window (by default it runs in read-only mode). If it reports problems, he should probably back up his important files, then run CHKDSK /F and restart the computer.