You're an exception. The ribbon has greatly improved feature discovery. It takes many data points and many types of users to determine if a Ux change is useful.

The history behind the ribbon is that 80% of new feature requests were for things already in the product. That told MS (and me) that menus and toolbars were failures.

>MS may spend more on Ux than any other company but they fail miserably. I still LOATHE the ribbon interface in Office. This many years later and I still can't remember where various features are... especially in Excel.