Brandon is not exception. I hate them too. I know a lot of people who say that with every new version MS does more harm to peoples' work flow than any other company.
>You're an exception. The ribbon has greatly improved feature discovery. It takes many data points and many types of users to determine if a Ux change is useful.
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>The history behind the ribbon is that 80% of new feature requests were for things already in the product. That told MS (and me) that menus and toolbars were failures.
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>>MS may spend more on Ux than any other company but they fail miserably. I still LOATHE the ribbon interface in Office. This many years later and I still can't remember where various features are... especially in Excel.
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
"My experience is that as soon as people are old enough to know better, they don't know anything at all." Oscar Wilde
"If a nation values anything more than freedom, it will lose its freedom; and the irony of it is that if it is comfort or money that it values more, it will lose that too." W.Somerset Maugham