>>I often just do Camtasia video's instead of html or printed help. Guess it depends on the type of application. People that don't like to read seem to like the training video's.
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>But the flip side is that using a video on an ongoing basis is a pain. Videos can be great for initial training, but then documents are much better so you can find exactly what you need.
>
>Tamar

Tamar,

I (once more) fully agree with you. Video's are only for introducing and not for help files, it is indeed a pain to have to watch a 5 minutes video just to get the answer to a simple 'how to do' question.

Regards,

Koen