>>Huh? OS upgrades and Windows upgrades have funded Microsoft for 15 or 20 years now. For a guy who talks like he sits across a desk from Steve Ballmer you sound surprisingly clueless sometimes.
>
>used to fund and probably no longer does ...
>
>Like any other product, after the 'heroic' phase, computing has become a commodity: you dump your old device and get to buy a new one at you nearest mall.
>
>Younger people no longer know or want to know what 'install' means - they just expect to find everyting they need on the device, or on the Internet.
>(please note that the word 'device' now replaces 'machine' in most 'tech' litterature)

Exactly. My daughters are perfect examples. They both have laptops but the only place they ever go is the internet. Almost all the communication they do is is via text messaging. Even phone calls have become practically obsolete to them. They still respect me but to them I am out of touch in an Old Dad sort of way. The moving finger writes, and having writ moves on.