Is Staples a reputable dealer? If I call MS I will tell them all I think about their company and it won't be nice <g>. I will probably call Toshiba support tomorrow and if I get nowhere I will return the notebook. I know I will pay the restocking fee but since Windows 8 sucks and upgrade to Windows 8.1 sucks even more (although maybe 8.1 is ok) it will save a lot of aggravation. I know you like MS products and you have been always very helpful so I don't want to offend you. Otherwise, I would use some bad language here <g>.
Actually I was reading many posts on various message boards today and the only consolation for me is that I am not alone in hating MS.
>Something doesn't smell right. Did you buy from a reputable dealer? You may need to call Microsoft support.
>
>>The Windows 8 was already pre-installed. So when I turned it on, I had to go through steps of wireless and some other settings. But no prompt to enter the product ID.
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
"My experience is that as soon as people are old enough to know better, they don't know anything at all." Oscar Wilde
"If a nation values anything more than freedom, it will lose its freedom; and the irony of it is that if it is comfort or money that it values more, it will lose that too." W.Somerset Maugham