>>>>>HI
>>>>>
>>>>>I've been accessing a web service for several month and suddenly the connection has started timing out. I can still see the wsdl on the web site but no connection is getting a response.
>>>>>
>>>>>The web service is at http://gfweb34777.parcelperfect.com/ppintegrationservice/Soap/index.php/wsdl
>>>>>
>>>>>any ideas what I should be telling the web service owners to look at ?
>>>>
>>>>Hmm. Seems odd. Hitting any of the soap actions (e.g. http://gfweb34777.parcelperfect.com/ppintegrationservice/Soap/index.php/wsdl/Waybill_submitWaybill/Auth_getSecureToken) just returns the (default?) page at
>>>>http://gfweb34777.parcelperfect.com/ppintegrationservice/Soap/index.php.
>>>>
>>>>Looks like they've screwed up somewhere........
>>>
>>>:-( Yup
>>
>>Let us know what you discover.....
>
>It was them (this time)
>
>"We have managed to get to the bottom of it. The issue relates to the
>internal resolution of the gfweb DNS address. It seems Cypherwave have
>disabled the internal loopback which basically prevented the DNS from
>resolving internally. We know they made changes in December that required
>moving of hardware and possible network changes and while doing this,
>disabled the loopback functionality. We have changed this DNS to the local
>IP address of the server instead which circumvents the loopback issue,
>hopefully nothing else changes going forward."

:-}
Have you noticed this sort of thing tends to happen over Xmas ?
I just spent an hour tracking down a problem that stemmed from a SSL certificate which expired on 31/12/2013 :-{

Happy New Year.