>For the past 2 months I've been trying to get Samsung to send me a restore disk for my tabletPC. Thus far they have:
>
>1. Never send the disk - said it "didn't make it into the right que"
>2. Sent the wrong disk (64 bit not 32 bit)
>3. Sent the wrong disk again (64 bit not 32 bit)
>4. Never "processed it all the way" - so never got disk.
>5.Now says they've sent the disk again, but unable to tell me what it is they sent - so I'm waiting (needless to say I expect a problem)
>
>I've called their customer support line and done the live-chat-support thing. Does anyone know how to get a hold of a person at samsung, that is not a complete idiot and maybe has some authority?

Try (201) 229 4000. Ask for Gregory Lee.