>>hmmm - that's odd, it's not working for me either. I just used that link a couple of weeks ago.
>>
>>>This one doesn't work for me when I click on Windows Player.
>>>
>>>>http://www.webex.com/lp/player/download.html
>>>>
>BTW, I tried the link I posted earlier, but may be it was not a good link. It only detected IE as browsers to apply and when I tried to open that Video in IE it still asked me for Cisco add-on (I allowed) and then the quality was the same bad quality with clicks and clacks.

Ok - couple of questions. Does the video/audio play ok from another computer? I think someone already mentioned it - but it could be the codecs you're using. Perhaps looking at the webex recording on another PC will let you know if the recording itself is bad - or if you have a problem playing the recording. Maybe try using Chrome instead of IE too???