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Insignia Ethernet Adapter loses connection
Message
From
25/10/2015 18:34:23
 
 
To
25/10/2015 18:30:22
General information
Forum:
Windows
Category:
Troubleshooting
Environment versions
OS:
Windows 8.1
Miscellaneous
Thread ID:
01626405
Message ID:
01626410
Views:
35
>Do you have the adapter plugged into a USB3 port? Those can supply more current/power than USB2. The adapter may require the extra power that USB3 provides.

In here, you will find the specifications:

http://www.laptopmag.com/reviews/laptops/sony-vaio-duo-13

This is USB 3.0.

>Even if you don't think the power plan in effect powers down the adapter, you probably should still disable power saving for it in Device Manager.

I can't find the option for that.

>If the above doesn't fix it the next step is to see if you get disconnects every 4 hours "like clockwork" or if it's random but roughly 4 hours. If it's like clockwork, note the time(s) it happens. You can then look for scheduled tasks either on your workstation or on the network that might be causing the problem.

Ok, thanks

>Also, knowing if you're getting completely disconnected, or just partially (can still see some hosts/printers etc.) can be useful for troubleshooting.

The network icon is removed when it happens. So, that would be a full disconnect.
Michel Fournier
Level Extreme Inc.
Designer, architect, owner of the Level Extreme Platform
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