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Feature works only with valid support
Message
From
22/05/2018 07:41:33
 
General information
Forum:
Business
Category:
Contracts & agreements
Miscellaneous
Thread ID:
01660234
Message ID:
01660241
Views:
66
>Hi,
>
>I know my title is not very clear. But here is what I am trying to write. A customer asked for some features. I want to say the following (in plain English) "These features are added to the software free of charge and will work as long as you buy/maintain annual support." Is there a better way of saying it in "Business" language?

That could imply that:
a. this feature is in the software now, but will stop working unless the user buys annual support.
b. this feature in not in the software now, but will be in a future release that you'll only get by buying annual support.

Which is it?
Anyone who does not go overboard- deserves to.
Malcolm Forbes, Sr.
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