>>Hi,
>>
>>I know my title is not very clear. But here is what I am trying to write. A customer asked for some features. I want to say the following (in plain English) "These features are added to the software free of charge and will work as long as you buy/maintain annual support." Is there a better way of saying it in "Business" language?
>
>That could imply that:
>a. this feature is in the software now, but will stop working unless the user buys annual support.
>b. this feature in not in the software now, but will be in a future release that you'll only get by buying annual support.
>
>Which is it?
The b. would kind of apply except they want it now and not in the future. I ended up putting the following in my "quote":
"I will not charge for the services to implement the above described features. These features will be enabled with valid Program support."
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
"My experience is that as soon as people are old enough to know better, they don't know anything at all." Oscar Wilde
"If a nation values anything more than freedom, it will lose its freedom; and the irony of it is that if it is comfort or money that it values more, it will lose that too." W.Somerset Maugham
