>I am trying to tell Word to use a special character when I use one. When I type the quote, Word uses ’. I would like to have the direct quote such as '. I went into File/Options/Proofing/Auto correct options and added the conversion. For an unknown reason, when I type the quote, it is not replacing with the one I want.
Quotes are handled specially in Word - have you looked at the handling of smart quotes?
https://support.office.com/en-ie/article/smart-quotes-in-word-702fc92e-b723-4e3d-b2cc-71dedaf2f343
Regards. Al
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