OS. One Windows 7 and another Windows 10. But Windows 7 worked just about 2 weeks ago.
But I will compare other things as well.
The SecureLink support said that the problem is probably with the version of Java installed on my PC.
But I installed at least 3 different versions (uninstalling the previous ones) that worked on other people's PCs.
But mine didn't work.
I am convinced that Java is not the problem. Something else.
>What are the differences between the one that worked, and the one that doesn't?
>
>>I did try it on my Windows 10 (another computer that I just bought). And it worked.
>>But my "working" computer is this one. And I would prefer to make it work on this PC. And this software, SecureLink, worked here just about 2 weeks ago, for a long time.
>>
>>>Do you have another computer or VM on which you can try to install the software?
>>>
>>>>I think I tried all items you listed below. But to no avail. If I don't find the solution myself, I am screwed.
>>>>Clearly my problem is unique; otherwise, the support company (SecureLink) would find the solution. But since I am just one in a "million", they don't give a shit.
>>>>
>>>>Thanks.
>>>>
>>>>>I'd try to get support from the company that makes that software:
>>>>>
>>>>>- Do they have a support phone number?
>>>>>- Do they have a support forum with a community?
>>>>>- Do they offer downloadable tools such as "complete" uninstallers or "cleanup" tools? Sometimes a failed or incomplete installation can cause subsequent installation attempts to fail. Running a cleanup tool can get you back to square one
>>>>>
>>>>>>Hi,
>>>>>>
>>>>>>This is another message regarding my problem installing Secure Link Connection Manager (SecureLinkCM.EXE)
>>>>>>
>>>>>>Where and how do I view what stops the installation? I am looking at the Event Viewer but I can't find where (if anywhere) the events of failed installation would be shown?
>>>>>>
>>>>>>If not in the Event Viewer, how else can I figure out what stops the installation
>>>>>>
>>>>>>Btw, I tried installation after setting Firewall OFF and bringing down the AV.
>>>>>>
>>>>>>TIA
"The creative process is nothing but a series of crises." Isaac Bashevis Singer
"My experience is that as soon as people are old enough to know better, they don't know anything at all." Oscar Wilde
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