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Anyone seeing recent crashes in Word and Outlook?
Message
 
 
To
06/12/2021 18:14:32
General information
Forum:
Microsoft Office
Category:
Troubleshooting
Miscellaneous
Thread ID:
01682909
Message ID:
01682917
Views:
36
Hi Al,

I seem to be running into something similar, but not sure if it's the same problem. I have laptop screen and another monitor. I have visio diagram opened which unfortunately seems to open in IE (there is a possibility to change that requiring messing with registry which I cannot do anyway).

Quite often when I try to review this diagram the whole window gets distorted like you showed and I have to adjust, IE seems to re-start.

>Over the last 3 weeks or so I've been getting crashes in Word and Outlook:
>- with multiple Word docs open
>- while scrolling with the mouse wheel through a Word document or e-mail which has embedded images such as screen snips - as soon as the scrolling hits the image(s)
>- (I think) Usually while working in a secondary Windows desktop
>
>Before it crashes completely, multiple docs get mashed together and window controls are mangled (see attached image).
>
>Win10 21H2, latest patches, up-to-date Office 365.
>
>Anyone else seeing anything like that?
If it's not broken, fix it until it is.


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