>SNIP
>
>Craig,
>
>You said: "...and MS doesn't see all the threads. Send him a note. rgreen@microsoft.com.
>
>Now we can't have it both ways, can we???? On the one hand you've told me that MS monitors UT closely and on the other you're saying to send a note.
>
>Now *if* MS monitors closely, then surely this title will catch their eye! If it doesn't then what good is that "monitoring"???
>
>Sounds a little like "belt and suspenders" - overkill for most situations.
>
>Jim N

Different people doing the monitoring. And, the monitoring they do here does not mean they read every message. They look for posting from different people, for example, MVPs and potential MVPs. Michel also sends them a report that summarizes postings. If you want to make sure Robert gets something...send it to Robert.