>>What have people heard about this web-product? We've been looking into it and wonder if its worth while.
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>I haven't seen it, but I've heard good things about it. The UI was recently totally redesigned by Alan Cooper, so it should be very clean and easy to use.

I would really like to see it then. IMHO, Alan Cooper's UI ideas are often so radical that I am not sure I would like them. I have often said when reading his articles and books "I'd like to see him do that".