I found another product that integrates well - had to get it for other stuff -
check out www.callcommando.com - The 2 line version / developers sdk is $349.00
regards [Bill]
>>>>>We're looking for a predictive dialer that we can interact with using VFP. >>>>> >>>>>Anybody have any suggestions? >>>>> >>>>>So far, the ones that we've found support Access, SQL Server, Oracle, etc... no DBF support :( >>>>> >>>>>TIA >>>> >>>>EIS makes one with a DBF option [NOT DBC]. Pretty slick on the implementation, and thte largest one I've worked on had over 1000 telco ports. >>>>regards [Bill] >>> >>>Well, further discussion has revealed some interesting details... isn't that always the case :) >>> >>>What we want is to write a program in VFP which does the following: >>> >>>- When the user clicks "Dial", dial numbers from our database >>>- If it's a no-answer, busy, operator interrupt, etc... hang up and dial the next # >>>- when a live person answers, connect the call to the sales operator >>>- When the operator finishes, she hangs up and clicks "Dial" to start the process again >>> >>>We'll have operators sitting at 12 PCs, each with it's own modem. The application will run locally and interface with the local modem. It will read numbers from tables on the server. >>> >>>I'm thinking I have three ways to go with this. >>> >>>1) I can use VFPs built in Comm Port handling >>>2) I can use the 3rd party CommTools >>>3) I can use the MSComm32 ActiveX control >>> >>>I have not used any of these options in the past and ANY help is greatly appreciated! >>> >>>TIA >> >>Larry, >>I do not believe your app can tell if line is busy or "No answer" or detect answering machine when you use simple modem. You will need something more sophisticated, like Dialogic phone card plus special software package (like Visual Voice from Artisoft or CallSuite from Parity Software). Take a look on Dialogic and Computer Telephony magazine web sites. >>What type of application you are building? Sales? Collections? Survey? How many abandoned you can allow? How big your calling list? >>Also if there is 1 modem per agent you will not gain alot even if app can detect answering machine - agent will wait doing nothing anyway. And agent can detect it much more accurate. So it looks like in your case simple autodialer that comes with W95 could be an answer. >>HTH >>Oleg > >This is a sales app where operators are pitching to potential customers using a predefined phone list. > >So a modem cannot detect "Busy", "No answer", etc? > >Thanks