>>Maybe.
>>
>>Got the same type of runaround from them on the phone. What you can try is to back out the custom Toshiba drivers one by one and see what happens. I don't have the DVD ROM, so I can't really give too much insight there.
>
>Well the Cdrom service does start eventually now, so I've given up that gripe & decided to live with the bogus Event Viewer Messages. I moved on to testing the modem and setting up Dial Up Network last night... I reinstalled NT twice more by the time I gave up for the night. Heads Up buddy, If you didnt install dial up networking before SP5, you might in for a few more lost hours.

If you mean RAS, it just means running the RAS install, and then reapplying the %(*&(*&%^ service pack again. There's a great article on Service packs and sanity in the current issue of Windows NT System magazine; I haven't checked, but the text is probably available on-line at www.ntsystems.com