Hi Pierre,
Your problem is, that the way different printers grabs the paper. Some printers need a larger top margin than others.
I had the same problem some years ago between a Canon LBP 4 and a HP IV printer. You have to test your report on the customers printer.
>Hi !
>I have created in VFP5 a label form using Avery label 5164 which is a 4" x 3 1/3" label - 2 labels wide - in 3 rows (total 6 labels / sheet).
>
>I tested with a HP LaserJet Serie II and everything is OK. All alignments vertically or horizontally are OK and all spacing in both directions are OK. The printing on every label starts at the correct place.
>
>But when I distributed to my customers (which are using a variety of laser printers in the HP family and also Lexmark) they do not print properly. They also use a variety of platforms i.e win95, win 98, NT with different locale (i.e.: english vs french).
>
>1.- the first row of labels start exactly at the edge of the label while the second row is starting a little lower (about 2.5 mm lower than the 1st row) and the 3rd row is even lower by about 4 mm than the 1st row's start.
>
>2.- although the text on the label should wrap around in some cases it exceeds the right edge of the label.
>
>I don't know what causes these behaviour, but I suspect the fonts beeing used by the different customer may affect the output for the label.
>
>Any ideas ?
>
>TIA
>
>Pierre Richard
Benn Kjaer
MS Certified Professional - Visual Foxpro
"There is something rotten in the state of Denmark"
"Why make user-friendly programs, when there aren’t any friendly users :o)"