>>>MSHelp is an automated system for getting KnowledgeBase articles. All you need to do is send an e-mail to mshelp@microsoft.com with the article number as the subject and the article will be sent by return e-mail. Apparently, it will automatically back-order if an article is not available. I requested Garrett's article a few days ago and got a response that it couldn't be located. This morning a copy of the article showed up in my e-mail.
>>
>>How do you know what articles are available?
>>
>>How do get the number of an article?
>
>I got the number of this particular article here on the UT. Garrett posted it a few days ago. Any KnowledgeBase article you download from Microsoft usually references other articles.
>
>Let me back up, maybe I'm assuming too much. In case you don't know about the Microsoft KnowledgeBase, it's an open data source that can be searched on most any MS-related subject. It's where you go when you do a search on the MSDN website. Each article is referenced to a number like Q2481116.

Thank you very much Bob!