I would like to hear some opinions/comments on the various forms of technical support available. Would like opinions form both that of the consumer in you, and the supplier..<g>:

1. 900 llines.
2. Dial-Up Bullletin Board.
3. World Wide Web Site.
4. Email support.
5. 800 lines.
6. Free support for x number of days.
7. Flat rate fees.
8. Per incident fees.