>Ed,
>
>We have installed the SP3 and that didn't fix the problem (it may be a little better, but we still have the problem).
>
>Are you saying that we should re-install the HP drivers from the 95/98 CDs? Or is there a place we should download them on the I-net?
>

I normally go off the TechNet CD set, which have the latest drivers approved by MS; the alternative is to roll back to the MS distributed drivers from the OS du jour CDs. If the model you have is not on thedistribution from MS, roll back to a driver that is from MS and that supports your printer; I've had good results with the HP 4 Plus drivers off the Win9x disks with newer models.

>PS. I am a little concerned getting help from a fellow Firesign Theatre devotee', but I guess if you're using Nick Danger's power of deductive reasoning to solve my problem we should be OK.

You can just call me....ahhh, Clem....