>>Maybe these guys are losing money on the sale and the salespeople are told they have to sell a service contract at least 2 out of 3 system sales or they are canned.
>
>You got it.
>
>>No way to know for sure, but maybe.
>
>Work one of those jobs, then you will know.

I think I'll pass.

I actually have a home-based, part time computer business that has a component of hardware sales. I can beat all these big box stores on price (apples to apples). I have no problem beating price if the customer is clear on the terms of service. The problem I have had in the past is beating price and not being clear to the customer that service will be on the same level as the organization whose price I had to beat. I don't make that mistake any more.

It's too bad Ed doesn't live nearby. I could probably have saved him a few dollars and promised him a complete lack of service :~)