I'm with you as well Ed. I won't go to CompUSA unless I have no other choice. I had exact same problem about a year ago. Plus most of the the salescritters have very little experience at well they are selling. I stood in line at the parts department for an hour one day. I had to correct the sales person about a dozen times when he gave advice on parts to the customers. I found a manager and laid into him about that.

Funny story, I bought a $14 keyboard drawer at office depot a while back. The cashier asked if I wanted to by the $19 service contract for it. LOL.

>You're on the money on this one. I made it clear up front that I wanted what I wanted, and had no interest in the service contract song and dance. I started my conversation with the salescritter on that basis. The first time it reentered I said "No" rather firmly (if it were a puppy, I would've smacked it with a rolled up newspaper). When it came up again, it was clear that the explanation was lost on the salescritter, and that perhaps his sales manager, who is concerned about a customer who routinely spent $8K/year or more on stray parts, expendables and the like, often on high profit margin things like cables I was too lazy to build, and who sent other sales to his store representing an order of magnitude more annually, might get the idea that his salescritter, or his forcing his salescritter to behave as it did, cost him and CompUSA a good deal more than the sale I walked out on. IOW, if the manager were getting a 1% commission on all sales, he just saw between $500-800 fly out
>of his wallet. Because his salescritter did not understand "No".