>From some things I read here and there, I doubt the store manager could understand the situation any better than the salescritter. On ZDnet, when the sale of CompUSA to those folks in Mexico was announced, there was a letter from someone who tried to get a laptop fixed without a receipt. He thought that because he had purchased it only a week before they would still have some kind of record of it.
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This store manager knew who I was. He'd seen me walk in and buy things with little or no salesman's time involved in the recent past, like 24 6' Belkin CAT5 patch cables, a bunch of keyboards, some USB cables, a couple of inkjet printers, rodents, modems, DDS-3 DAT tapes, boxes of CD-R media...and I made it clear to him what the problem was. And that it was going to be his problem, not mine; he knew where Circuit City, Staples, OfficeMax, Office Depot, Renaisance, Sam's and Price Club were relative to his location.