>David,
>DO you think it might improve net solutions service?
>
>OR maybe even better...there mught actually be a person to contact and resolve whatever.

I hope so - NSI is absolutely terrible. I've only been dealing with them for a couple weeks, but it's too long already. Nothing but automated resonses to emails, long wait and inept help by phone, and servers down for days. Wish I'd gone to Register.com, they couldn't be any worse...