David,
I am really sorry to read of this (mis)adventure of yours with INS. And it is completely outrageous. I hope you are able to contact the appropriate people to get something done about it.
Hope you're having a great time in NO ( while us poor working slobs slave away at the job :-) ) and bring back some information goodies for us. :-)
And please, no "Having . a . wonderful . time ... wish . you . were . here" postcards. ROFL :-)
William A. Caton III
Software Engineer
MAXIMUS
Atlanta, Ga.