>>I'm having, well, one of "those days" and since it's Friday...
>>
>>You know it's a bad day when the person whose job it is to RTFM asks you a question that tells you they haven't RFTM.
>
>No, it's a bad day when you call the $300 pay-per-incident tech support line and get put on hold because the support engineer can't locate a copy of TFM to R...

...and then comes back and gives you the wrong information, and you, because you forgot to get the incident number from being on hold, has to call back?